Oaxaca Houses Privacy Policy

Information Collected

• Contact details
• Identification documents
• Financial information
• Transaction history
• Communication records

Data Usage

We use your information to:

• Facilitate property purchases
• Verify identity and eligibility
• Ensure legal compliance
• Provide customer support
• Send marketing materials (with consent)

Data Protection

• Uses encryption protocols
• Limited personnel data access
• Follows international security standards

Information Sharing

Information is only shared with:

• Mexican legal authorities
• Financial institutions
• Trusted service providers

We NEVER sell or rent personal data.

User Rights

You have rights to access, correct, delete, or limit your personal data. We process information only to provide services, meet legal obligations, and improve our site, keeping it only as long as necessary. If a data breach occurs, we will act quickly to contain it and notify affected users where required.

You have the right to:

• Access, correct, or delete personal data
• Withdraw consent
• Request processing details
• File complaints

Trust and Transparency

This policy emphasizes transparency, security, and user trust in handling personal information during real estate transactions.

We use the information we collect to:

• Provide real estate services and respond to inquiries
• Send property listings and market updates
• Schedule and coordinate property viewings
• Communicate about our services and respond to questions
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers:

• Trusted attorneys and notaries for legal services
• Property inspectors and appraisers
• Banks and financing institutions (with your consent)
• Translation and documentation services

Legal Requirements:

• When required by Mexican or international law
• To protect our rights and property
• In response to legal proceedings

Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or misuse

Security Measures Include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction:

• Request access to your personal data
• Update or correct inaccurate information
• Request deletion of your data

Communication Preferences:

• Opt-out of marketing communications
• Unsubscribe from newsletters
• Update your communication preferences

Data Portability:

• Request a copy of your data in a portable format
• Transfer your data to another service provider

Cookies and Analytics

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and functionality
• Provide relevant content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit some website functionality.

International Data Transfers

As we serve international clients, your information may be transferred to and processed in countries other than Mexico. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Privacy frameworks and certifications

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and fulfill transactions
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this policy

Privacy Questions?

For privacy-related questions or to exercise your rights, please contact us using the below information.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or your personal information, please contact us: